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The chatbot answers each time in the language you used, as shown in the following animation.
AMAZON CHATBOT ALEXA INFORMATION FREE
If you don’t have an account, the AWS Free Tier lets you gain experience with AWS products, and services. To implement this solution, you must have an AWS account. Creating a Alexa Experience from Q&A Chatbot.Using the Q&A Chatbot Content Designer, Question Bank and Trying the Chat Experience.Deploying Q&A Chatbot Using CloudFormation.You can also see the following videos on YouTube: (Optional) Configure Amazon Connect to use QnABot with multiple languagesįor instructions on creating and customizing your bot, see Create a Question and Answer Bot with Amazon Lex and Amazon Alexa.
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(Optional) Configure your Alexa skill with multiple languages.(Optional) Set up the alternate curated answers in a different language.Configure the multi-language functionality.This is an especially powerful feature when using QnABot in a contact center supporting callers with different language preferences. Now QnABot supports voice interactions in multiple languages as well. With QnABot v4.7.0 and later, that limitation is removed. In earlier releases, QnABot’s multilingual capabilities were limited to Amazon Lex bot text interactions. The bot then uses Amazon Translate, a neural machine translation service to convert questions and answers across languages from a single shared set of FAQs and documents. The QnABot can detect the predominant language in an interaction by using Amazon Comprehend, a natural language processing (NLP) service that uses machine learning to find insights and relationships in text.
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This post describes how to achieve that by using the multi-language functionality of your question and answer bot (QnABot). However, if you live in a non-English-speaking country or your business has global reach, you will want a multilingual bot to cater to all your users. You can use Amazon Lex to build a question and answer chatbot. Updated June 2021 – QnABot now supports voice interaction in multiple languages using Amazon LexV2.
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